Support
Need a hand with Dexi or the Save to Dexi browser extension? Send us a message through the contact form or email team@dexi.netand we'll get back to you as soon as we can. Including what you were trying to do, what happened instead, and your account email helps us help you faster.
Common questions
The extension says I need to log in. The Save to Dexi extension uses your Dexi session in the same browser. You can sign in right inside the save window, or at app.dexi.net and try again.
Some pages can't be saved.Browsers don't let extensions read special pages (Chrome's own settings pages, the Chrome Web Store, local files). The extension's icon briefly shows “!” when a page can't be saved.
What does the extension collect?Nothing beyond what it saves for you: when you invoke it, the current page's address, title, and any text you selected are sent to your Dexi account to create the note. See our Privacy Policy for how your data is handled.
Can Claude use my notes? Yes — Dexi has a built-in MCP server, so Claude (and other AI assistants) can search and manage your notes with your approval. See Use Dexi with Claude for setup.
How do I delete my account? In the app, go to Settings and choose account deletion — it removes your account and all your content. You can export everything from Settings first.